Alex Popken was a longtime trust and safety executive at Twitter focusing on content moderation before leaving in 2023. She was the first employee there dedicated to moderating Twitter’s advertising business when she started in 2013.
Now, she’s vice president of trust and safety at WebPurify, a content moderation service provider that works with businesses to help ensure the content people post on their sites follows the rules.
Social media platforms are not the only ones that need policing. Any consumer-facing company — from retailers to dating apps to news sites — needs someone to weed out unwanted content, whether that’s hate speech, harassment or anything illegal. Companies are increasingly using artificial intelligence in their efforts, but Popken notes that humans remain essential to the process.
Popken spoke recently with The Associated Press. The conversation has been edited for clarity and length.
Rafael Nadal poised for Laver Cup swansong in Berlin in September
This Might Not Be It review: Behind the Perspex partition
Edoardo Mapelli Mozzi drives wife Princess Beatrice and his son Wolfie and sister
8000 unvaccinated or partly vaccinated health workers were allowed to keep working
Biden is marking Earth Day by announcing $7 billion in federal solar power grants
Inside Harry Kane's family life with devoted wife Katie Goodland after the couple's car crash scare
Rustle these up with Rosemary: Carrot cake with orange buttercream and walnuts
British climate protester won't be charged for sign telling jurors to vote their conscience
Core blimey: French apple rose tart
Tennessee Gov. Lee admits defeat in school voucher push
Ant and Dec discuss their emotional farewell to Saturday Night Takeaway after 22 years